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Nasr City, Cairo
73 Mostafa El-Nahas St.,

Improving Sales Skills for Sales Staff

Improving Sales Skills for Sales Staff

=> Course objectives:

Upon completion of the program, you'll be able to ---

  • Be aware of Sales Activities Main Channels
  • Understand how using Sales Activities & Plans can achieve your business goals.
  • Develop profitable long term relationships with Commercial products and services customers
  • How to open new market & Sell Professionally

 => Course Agenda:

  • Day one: [ Understand Buyer Needs ]
    • Understanding Buyer Behavior

    • Advanced Planning in Your Prospecting

    • Generating Prospects

    • Building a Prospect Database

    • How to open a new market with new customers

  • Day Two: [ Verbal & Written Communication with the Client ]
    • Identifying Buyer Concerns

    • How to Deal with Negative Comments

    • Closing the Sale (Verbal – Written)

    • Up-Selling & Cross-Selling Techniques

  • Day Three: [ Presentation Skills with the Client ]
    • Introduction to Sales Parts

    • Professional Presentation Skills Techniques

    • Becoming a Product/ Service Expert

    • Features and Benefits of Selling Products/ Services

    • Touchpoints in your presentation

  • Day Four: [ How to Negotiate with the Clients  ]
    • Negotiation Skills in Sales Deals

    • Modern Negotiation Techniques

    • Integrate between your personal Public Sales Plans

    • Deal With Different Clients with Different Mentality

  • Day Five: [ Customers Relationship Management ]
    • Build a Strong Reputable Relationship with the Client

    • How to satisfy your Clients

    • Developing a Relationship Strategy

    • Sales Trends in 2018

 =>Who Should Attend :

  • Business Development Manager
  • Business Owner
  • Sales Manager
  • Sales Executives
  • Commercial Managers

 

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